we use demand force. To be honest it reminds the patients of many things. Recare, birthdays, 2 hours before the appointment it texts them. Some patients love it but a few thinks its to many reminders.
Most of the companies like demand force or smile reminder are great. I do know if you try one and switch to try another it’s a big hassle and the old company is still sending reminders and the new company is too. Had a friends office have the above issue. The only people that will not like it are the ones that aren’t much into technology.
We use to use demand force and switched to solution reach. I think demand force was more user friendly!
We are looking for one also, I was concerned about the “too many reminder” aspect but the generation coming up doesn’t even think twice about checking their phones. I do think that it would reduce telephone time for front desk.
We use Demand Force. It’s been great. some pts say it’s too many reminders. pts love the email reminders!
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