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State insured

I am an RDH in WA state. We recently started seeing state insurance patients in our office. I am wondering how other office handle treating period when you don’t even get reimbursed what it costs to change over a room. How do you justify treating period without sacrificing standard of care.



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4 Answers

Sue is correct. Maybe if more dental offices refused to take the state or any insurance UCR we would get paid what is deserved. It’s not right to change your standards when insurance will not pay your fees. It’s sad, but most offices will compromise care on certain insurances or state funded plans or expect you to do your job within 30 minute time slots because of profit. Maybe the office shouldn’t lower their standards and should drop the state insurance. This could and should be compared to racism……all patients should be treated the same regardless of race, religion, disabilities, INSURANCE etc…….

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There should be no difference in treating a patient with state paid coverage, private pay or other insurance. Treatment should be based on standard of care and what the patient needs, not what the practice gets paid.

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We schedule these patients at the slowest times of the day. I’ve also worked at other dental offices that did the same. We personally see them on Tuesdays and Wednesdays from 11-3. You treat them the same with standard of care as stated in the other answers, but they are “filling” your schedule so you don’t lose out on as much production. It works great for us.

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It is not legal or ethical to treat any one patient differently like that. Hygenius is right about the racism comparison. Would you ever consider seeing blond people only on Tuesdays?

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